The FAQ
Do you Travel?
We travel within a 50 mile radius of our home base in East Texas.
How long have you been doing this?
We've been in business for 4 years, but have always had a life long passion for the arts and photography.
How many photos do we get?
The amount on photos you receive is dependent on the package you choose. Please contact us to find out exact image amounts for the package you wish to receive.
How do we get our photos?
Our standard delivery for photos comes via digital format through our Pixieset gallery. For clients who purchase larger packages or would like the option to purchase something more tangible we do offer flash drive and/ or hard drive purchase options.
Do you retouch photos?
Yes. We will retouch a select amount of photos within your package upon request or as available within our package options.
Whats your turn around time?
For standard photoshoots like family, senior or portrait photography you can expect a turnaround time of 2-3 weeks.
For larger scale projects like weddings, quinces or event photography you can expect a turnaround time of 4-6 weeks off season & 4-8 during peak season.
For videography please expect an average turnaround time of 6-8 weeks.
How do we book you?
You can book us through our Facebook or Instagram messenger pages.
Our email whitebearoriginal@gmail.com
Can you help us with planning?
We absolutely can walk with you through the process of what it will take to get the shots that you desire at the right times and steps. However, we do strongly recommend having a coordinator or event planner on the day of who can really guide you through all the necessary steps that are outside of the field of photography/ videography.
How far out do you book?
We book out during our slow season as early as 1-2 weeks and 3-4 months during our busy season for standard sessions.
For events, weddings and quinces we book out 6 months - 2 years.
What should we do for an engagement session?
If this is a surprise please let us know in advance so we can adequately prepare with you to make this day the BEST!
If your sweetheart knows then we will treat session much like a romantic couples session with extra emphasis showing off that gorgeous ring!
What should we wear?
First and foremost wear something you are comfortable in! When you're uncomfortable it shows, keeping that in mind please avoid wearing shirts with characters or words. They distract from the main event, YOU and your gorgeous self. Instead opt for solid colors, simple patterns or mix up group photos with textures. You can never go wrong wearing classic neutrals and if you're still unsure after reading this you can message us and we can show you some color palette options and help you narrow down what will look best during the season of your shoot.
Travel
We currently do not travel beyond a 50 mile radius from our home base of Wills Point, Tx.